Privacy Policy

Dell Christie Denture Clinic ABN 18 157 917 916 is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store and disclose personal information obtained through our website christiedentures.com.au, our services, and our interactions with patients and visitors.

By using our website or providing personal information to us, you acknowledge that your information will be managed in accordance with this Privacy Policy.

Personal Information We Collect
We may collect personal information that is reasonably necessary to provide our services and operate our business. Depending on your dealings with us, this may include:

• your name
• photographs or clinical images where you have provided consent
• your contact details, including your email address, postal address and telephone number
• your date of birth and age
• demographic information such as your postcode
• information relating to your dental and medical history relevant to the treatment and services we provide
• details regarding products and services supplied to you or enquiries made by you
• your preferences, feedback and opinions
• information provided through patient forms, surveys or feedback submissions
• website usage data including device information, browser type, pages visited, search activity and browsing behaviour
• information collected through cookies and similar technologies
• information provided through social media platforms or other online interactions with us
• any additional information that you voluntarily provide to us.

We may collect this information directly from you or, where appropriate, from third parties such as referring dentists, specialists, healthcare practitioners, payment providers or booking platforms.

How We Use Personal Information
We may collect, hold, use and disclose personal information for purposes including:

• providing our denture and dental-related services
• managing appointments, treatment plans and patient communications
• responding to enquiries and requests
• maintaining patient records and business administration functions
• improving our website, services and customer experience
• conducting research, analysis and business development activities
• providing information about services that may be relevant to you
• complying with legal and regulatory obligations
• managing employment applications and recruitment processes.

We only collect and use personal information where reasonably necessary for our business activities or as otherwise authorised by law.